ITIL® 4 Foundation

What you'll learn

ITIL4 Foundation

Achieve your ITIL® 4 Foundation certification quickly and efficiently with Firebrand Training's accelerated course. Our intensive program equips you with the skills to transform your organization and leverage information technology in the modern service economy.

What is ITIL® 4?

ITIL (Information Technology Infrastructure Library®) is the most comprehensive and consistent documentation of best practices for IT Service Management. It provides a robust framework to help organizations improve their tech-enabled products and services. With PeopleCerts' ITIL® 4 Foundation certification, you‚Äôll learn to adapt and utilize various aspects of digitization in the business world.

During your course, you‚Äôll cover:

Key Concepts of ITIL® 4 Framework: Understand the core principles of ITIL.
ITIL Service Value System: Learn how to create value through ITIL‚Äôs integrated approach.
Four Dimensions of Service Management: Explore the critical areas influencing service delivery.
ITSM (IT Service Management): Gain insights into effective IT service management.
Seven Guiding Principles of ITIL® 4: Learn how these principles enhance service management practices.

Using our Lecture | Lab | Review technique, we ensure that you absorb the information 40% faster, helping you achieve certification efficiently. Empower your IT service management career with the best ITIL® 4 Foundation training. Your future in IT starts here!

Residential and Online ITIL® Foundation training

Our accelerated ITIL Foundation course is led by experienced ITIL instructors to enhance your understanding of the course material. We offer both residential and online flexible learning options to suit your learning preferences:

Residential Courses: Includes accommodation, meals, and snacks for a focused learning experience.
Online Training: Access the same high-quality content and instruction from the comfort of your home or office.

Certification preparation:

The ITIL® 4 Foundation certification is your first step to ITIL certification. Our course includes:

Approved Courseware, Labs, and Practice Exams: Comprehensive materials to prepare you thoroughly
ITIL® 4 Foundation Certification Exam: voucher included as part of the course
Expert Instruction: Learn from professionals with hands-on ITIL experience.

Curriculum

5 modules

Module 1: Introduction to ITIL® 4
Module 2: Key Concepts
Module 3: The ITIL® 4 Service Value System
Module 4: ITIL® 4 Practices
Module 5: 4 Dimensions of Service Management

Prerequisites

There are no pre-requisites to attend the ITIL® 4 Foundation course.

Exam info

As part of your course, you will prepare for and sit the following exam, covered by your Certification Guarantee:

ITIL® 4 Foundation exam

Format: Multiple-choice
Number of questions: 40 questions
Passing score: 65% (26 marks out of 40)
Duration: 1 hour

Recertification information: ITIL® 4 certifications will require recertification after 3 years. If you would like to know more, please do not hesitate to contact us to discuss your recertification requirements.

Course Dates

Sorry, there are currently no dates available for this course. Please submit an enquiry and one of our team will contact you about potential future dates or alternative options.

FAQs

4 question

Yes, we do provide courses suitable for beginners. However, Firebrand's accelerated courses aren't easy and it's essential that you are interested and actively pursuing a career in IT.

Traditional training providers usually run their courses from 9am to 5pm. At Firebrand Training we maximise the number of learning hours to minimise the number of training days, so you’ll be back to your job as quickly as possible. You don’t waste time travelling to several courses and finding an exam centre after that.

Firebrand's accelerated courses are constantly reviewed. We ask our delegates for feedback after every course. We are official partners with leading vendors and therefore, we're provided with certification changes and updates, which we can then implement in our course delivery at a very early stage. This feedback is then analysed in view of changes or discrepancies. We will then address the topics mentioned and have a panel of subject matter experts provide us with valuable suggestions for improvement and solutions.

If you need to learn new skills and you want to be able to put them into practice quickly, then Firebrand is the right training company for you.

Our unique accelerated training method means that we are your fastest way to learn. By delivering training for up to 12 hours per day, seven days per week, with exam centres on-site, we ensure that you are trained and certified quicker than anywhere else, having spent less time out of the office away from the day job.

Can't find the answer you're looking for?

Our expert learning advisors are ready to help. Whether you need course recommendations, have technical queries, or want to discuss your learning goals, we're just a message away.

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